Roševa ulica 3, Žalec
Kategorije
Terms & Conditions
English, below
POGOJI UPORABE
Skrbno preberite pogoje za uporabo naše spletne strani, vključno z registracijo, ki jo izvršite z namenom nakupa izdelkov in storitev v naši spletni trgovini. Nakup lahko opravite samo, če se strinjate s pogoji uporabe. Če se ne strinjate s temi pogoji, potem nakupa ne morete opraviti. Ti pogoji so pogodba med vami in nami. S posodobitvijo objave o pogojih uporabe lahko kadarkoli spremenimo pogoje. Zato priporočamo, da jih (pogoje) občasno preverite. Vse spremembe začnejo veljati takoj, ko so objavljene na spletni strani. Nekatere določbe teh pogojev lahko nadomestijo izrecno določeni pravni poduki ali pogoji, ki se nahajajo na posameznih straneh te spletne strani.
Opredelitve
Tibera Urbana ajurveda je trgovsko ime trgovine, katere lastnik je podjetje Tibera, d. o. o., Roševa ulica 3, 3310 Žalec, Slovenija (matična številka 6027431000, DDV 38960613, reg.nr. Srg 2011/37390)
"Blago" pomeni izdelke, dobavljene in razstavljene za prodajo na spletni strani. "Kupec", "uporabnik", "vi" se nanaša na vas kot stranko, ko oddate naročilo v trgovini ali samo uporabljate našo spletno stran.
Uporaba spletne strani in registracija
Da bi bili upravičeni oz. da bi lahko izvedli nakup blaga v naši spletni trgovini:
• se morate registrirati za nakup v spletni trgovini (pred plačilom),
• biti morate imetnik PayPal računa ali debetne oz. kreditne kartice, ki jih za plačilo sprejema PayPal ali po predračunu z bančnim nakazilom.
• se morate registrirati za nakup v spletni trgovini (pred plačilom),
• biti morate imetnik PayPal računa ali debetne oz. kreditne kartice, ki jih za plačilo sprejema PayPal ali po predračunu z bančnim nakazilom.
• imeti 18 let ali več.
Z registracijo in vpisom osebnih podatkov jamčite, da so osebni podatke resnični in točni v vseh pogledih. Vaša odgovornost je, da nas obveščate o vseh spremembah teh podatkov (vključno z e-poštnim naslovom). Spremembe pošljete na naš e-naslov: sales.prodaja@tiberaurbanaajurveda.si
Odgovorni ste za uporabo naše spletne trgovine v smislu preprečevanja nepooblaščene uporabe vašega uporabniškega imena in gesla. Če menite, da je prišlo do zlorabe uporabniškega imena in gesla, tatvine, nas o tem takoj obvestite. Če se kadarkoli po registraciji odločite, da ne želite več opravljati nakupov in ne želite, da vaši podatki ostanejo v registriru kupcev, lahko prekličete svojo registracijo, in sicer tako, da pošljete obvestilo o odpovedi na e-naslov: sales.prodaja@tiberaurbanaajurveda.si Ta spletna stran lahko vključuje forume ali drugia interaktivna področja. Uporabniki lahko uporabljajo interakcijo s teh področij samo za nekomercialne namene. Sami odgovarjate za gradivo, ki ga naložite ali posredujete. Strinjate se, da spletne strani ne uporabljate za:
- Pošiljanje objav, e-naslovov, prenašanje, distribuiranje ali kako drugače objavljanje sporočil, informacij, besedil ali drugega gradiva, ki bi bila nezakonita, žaljiva, pornografska, nadlegujoča, izražala rasno, etnično itd. nestrpnost.
- Nalaganje ali posredovanje kakršnegakoli materiala, ki bi predstavljal ali spodbujal kaznivo dejanje ali kršil pravice katerekoli stranke.
- Pošiljanje, e-naslovov, prenašanje ali kako drugo razpolaganje gradiv, ki bi lahko kršila katerikoli patent, blagovno znamko, poslovno skrivnost, avtorsko ali intelektualno lastnine katerekoli stranke.
- Izdajanje za drugo fizično ali pravno osebo.
- Nalaganje, objavljanje, e-naslovov, prenašanje ali kako drugo razpolaganje gradiv, ki vsebuje programske viruse ali programe, namenjene škodovanju delovanja kateregakoli sistema, računalniške programske opreme, strojne opreme ali telekomunikacijske opreme.
Naročanje oz. nakup
Po vstopu v spletno trgovino nakup izvajate s klikom na gumb KUPI. Izbrani izdelki se zbirajo v košarici. Pred zaključkom nakupa morate potrditi pogoje uporabe. Nato kliknete na gumb PLAČILO. Če še niste registrirani, se boste morali pred plačilom registrirati. Po registraciji lahko nadaljujete z nakupom izbranega blaga. O nakupu, dostavi in plačilu ste sproti obveščeni s potrditvenimi e-sporočili s podrobnim opisom blaga, ki ste ga naročili, načinom plačila in vrednostjo naročila, vključno z obračunanim DDV.
Nesprejetje nakupa oz. naročila je lahko posledica enega od sledečih razlogov:
- izdelek, ki ste ga naročili ni na zalogi,
- plačilo ni bilo odobreno/izpeljano s strani PayPala,
- prišlo je do napake pri identifikaciji cene ali opisa izdelka,
- ne izpolnjujete meril, določenih v teh pogojih.
Če ne moremo izpolniti naročila ali dela naročila, vas bomo o tem obvestili po elektronski pošti ali po telefonu; v najkrajšem možnem času. V tem primeru ste upravičeni do vračila celotnega ali dela naročila, ki ni mogel biti dostavljen.
Cene
Cena blaga je navedena cena na spletni strani na dan sprejema naročila. V primeru napačne cene izdelka na naši spletni strani vas bomo o tem obvestili v najkrajšem možnem času in vam dali možnost, če boste želeli, za ponovno potrditev naročila s pravilno ceno ali za preklic naročila. Če ste blago že plačali, vam odobrimo vračilo kupnine. Vse cene, navedene za izdelke, ki so na voljo na spletni strani, vključujejo DDV. Cena blaga ne vključuje stroška dostave. Pridržujemo si pravico do spremebe cen brez predhodnega obvestila.
Odpošiljanje
Vaše naročilo bo odpremljeno v roku 1-2 delovnih dni. Če kateri od izdelkov trenutno ni na zalogi, si bomo prizadevali, da odpošljemo vaše celotno naročilo v roku 10 delovnih dni. Za dostavo uporabljamo hitro pošto DPD in Pošta Slovenije po Sloveniji in Evropi. Dostava po Evropi se zaračunava po ceniku DPD. Znesek dostave in predviden čas dostave je viden v košarici pred zaključkom nakupa. Glede na dobavne roke se strinjate, da čas ni bistvenega pomena za dostavo, čeprav se bomo trudili po svojih najboljših močeh, da zagotovimo, da je vaše naročilo obdelano in vaše blago dostavljeno v najkrajšem možnem času.
Carine in dajatve
Ne prevzemamo odgovornosti za vse uvozne dajatve ali dajatve, ki jih organi zahtevajo v ciljni državi. Če imate kakršnakoli vprašanja v zvezi z dajatve na uvoz, vam predlagamo, da se obrnite na lokalni carinski urad.
Poškodovani izdelki
Ob dostavi morate pregledati blago. V primeru, da je vaše naročilo nepravilno odpremljeno ali je ugotovljeno, da je poškodovano, se obrnite na nas v roku 2 delovnih dneh od prejema blaga. Blago v tem primeru takoj pošljite nazaj na naš naslov, skupaj z originalnim računom in embalažo. Če je blago preveč poškodovano za pošiljanje, ga je potrebno fotografirati in poslati fotografijo skupaj z reklamacijskim zapisnikom na naslov: sales.prodaja@tiberaurbanaajurveda.si. V tem primeru vam bomo vrnili kupnino ali poslali novo naročilo.
Opis blaga
Z vso skrbnostjo zagotavljamo, da so vse informacije, opisi in cene proizvodov, ki se pojavljajo na spletni, strani pravilne. Kljub temu je mogoče da pride do nenamernih napak. Trudimo se, da kot opis k izdelkom in storitvam vključimo čim več informacij, ki se nam zdijo potrebne in koristne.
Intelektualna lastnina
Ne dajemo dovoljenje za razmnoževanje ali kopiranje gradiva, prikazanega na tej spletni strani, ki je intelektualna lastnina oz. avtorsko delo. Če ni določeno drugače, lahko uporabniki tiskajo in prenašajo vsebine za osebno, nekomercialno uporabo; vsebina se ne sme uporabljati v komercialne ali poslovne namene ali biti vključena v kakšnem delu ali v katerikoli objavi v kakršnikoli obliki brez našega predhodnega pisnega dovoljenja.
Povezave na druge spletne strani
Naša spletna stran lahko vsebuje povezave do drugih spletnih strani, ki jih upravljajo tretje osebe. Take povezave zagotavljamo, a nismo odgovorni za vsebino prikazano na teh spletnih straneh.
Vprašanja, komentarji in pritožbe
Če potrebujete več informacij o naših izdelkih ali storitvah, vas prosimo, da nas kontaktirate na e-naslov, podan spodaj.
Upamo, da boste vaše nakupovalne izkušnje delili z nami. Vendar, če ste nezadovoljni z izdelkom ali storitvijo, nam to sporočite. Vaše nezadovoljstvo sprejemamo in potrudili se bomo hitro in enostavno odpraviti težavo.
Naš delovnik: od 8.00 do 16.00 ure (srednjeevropski čas), od ponedeljka do petka.
Kontaktirajte nas po e-pošti ali po pošti na naslov:
E-naslov: sales.prodaja@tiberaurbanaajurveda.si
Naslov: Tibera, d. o. o., Roševa ulica 3, 3310 Žalec, Slovenija
Vsa uradna pravna obvestila je potrebno poslati k nam na zgoraj določen naslov s priporočeno pošto. Vsa uradna pravna obvestila, ki jih pošljemo na vaš naslov, pošljemo s priporočeno pošto na zadnji znani naslov.
Nadaljnji pogoji
Potrjujete in se strinjate, da ti pogoji predstavljajo popoln in izključen dogovor med nami v zvezi z vašo uporabo spletne strani in nakupa v spletni trgovini. Če se ugotovi, da je katerakoli določba teh pogojev nezakonita, neveljavna ali neizvršljiva v celoti ali delno, na pristojnem sodišču, se bo neveljavna ali neizvršljiva določba ločila ali spremenila od teh pogojev, veljavnost drugih določb teh pogojev pa ostane v polni veljavi v največji možni meri, ki jo dovoljuje zakon.
Zaradi naše politike za posodobitev in izboljševanja spletne strani, lahko vsebino te spletne strani spremenimo v vsakem trenutku. Pridržujemo si pravico, da brez predhodnega obvestila prekinemo katero od pravic, ki jih ti pogoji določajo.
Pravo
Ta spletna stran in ti pogoji, se urejajo in razlagajo v skladu s slovensko zakonodajo. Vsi morebitni spori v zvezi s to spletno stranjo ali pogoji so brez izjeme izključna pristojnost slovenskih sodišč.
Zadnja sprememba: oktober 2022
TERMS &CONDITIONS
Please read these Terms carefully as by using any part of this Website, including completing any customer registration with us and/or placing any order on the Website, you will be deemed to have understood and agreed to be bound by these Terms.
If you do not agree with these Terms, then you must cease use of this Website immediately. These Terms are a contract between us and you may wish to print a copy for future reference. For the avoidance of doubt, please note that each time you access this Website (for whatever reason), you will be deemed to have accepted these Terms.
We may revise these Terms at any time by updating this posting. You should therefore check this Website from time to time to review the then current Terms to ensure that you are at all times fully aware of our current Terms. Any changes are effective immediately upon posting to the Website.
Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Website.
DEFINITIONS
Tibera's store is the trading name of Tibera Limited, Roševa street 3, 3310 Žalec, Slovenia (company number 6027431000, VAT 38960613, Reg.nr. Srg 2011/37390
"Goods" means the articles supplied and displayed for sale on the Website.
"Buyer", "user", "you" refers to you as a customer who is placing an order with Tibera's store or you as a user of this Website.
USE OF WEBSITE AND REGISTRATION
To be eligible to purchase Goods on this Website you hereby represent and warrant that you will:
- register to use the Website and;
- be the holder of a valid debit/credit card and;
- be 18 years of age or older.
Further, you hereby represent and warrant that the personal information, which you are required to provide when you register as a customer is true, accurate and current in all respects. It is your responsibility to inform us of any changes to that information (including your e-mail address) by contacting us at sales.prodaja@tiberaurbanaajurveda.si
You are responsible for all use of the Website made by you and for preventing unauthorised use of your user name and password. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your user name and password, please notify us immediately.
If following registration with the Website you decide that you no longer wish to remain registered with the Website you may cancel your registration by sending notice of cancellation to sales.prodaja@tiberaurbanaajurveda.si
This Web site might include discussion forums or other interactive areas and the user may interact with these areas only for non-commercial purposes. You are solely liable for any material you upload or transmit. You agree not to use the Website to do any of the following:
- Upload, post, e-mail, transmit, distribute or otherwise publish any message, information, text or other material that Tibera's deems to be unlawful, libellous, pornographic, harassing, racially, ethnically or otherwise objectionable.
- Upload or transmit any material that would constitute or encourage a criminal offence or violate the rights of any party.
- Upload, e-mail, transmit, or otherwise make available any material that might infringe any patent, trademark, trade secret, copyright, or intellectual property of any party.
- Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
Upload, post, e-mail, transmit, or otherwise make available any material that contains software viruses or programs designed to negatively affect the functionality of any system, computer software, hardware or telecom
PLACING AN ORDER WITH US
You place your order by clicking on the submit order button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.
Once you have placed your order, we will send to you an acknowledgement email detailing the Goods that you have ordered, a payment reference and the value of your order which will be debited from your credit card or paypal.
You will be sent a VAT invoice together with the Goods ordered. This invoice also acts as a VAT receipt.
Non-acceptance of an order may be a result of one of the following:
- The product you ordered being unavailable from stock or,
- Our inability to obtain authorisation for your payment or,
- The identification of a pricing or product description error or,
- You not meeting the eligibility to order criteria set out in these Terms.
If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone to advise you of this as soon as possible. You will be given a full refund of what you have paid in relation to any such non-fulfilled order.
The price of the Goods shall be the price quoted on the Website on the date of acceptance of the order by us. If we find a pricing error on our Website we will inform you as soon as possible and give you the opportunity, if you wish, of reconfirming your order at the correct price or cancelling it. If you cancel and you have paid for the Goods, you will be given a full refund. For the avoidance of doubt, we are neither bound nor liable in any way to provide Goods to you on the basis of any pricing error (obvious or otherwise) found or posted on our Website.
All prices indicated for products available via the Website are inclusive of VAT at the currently applicable rate. VAT will be deducted for orders made from non-EU resident customers for a non-EU delivery address.
The price of the Goods does not include delivery. You will pay the delivery charges by the method specified in your order for transport and packaging as quoted on the Website on the date of acceptance of the order.
Price and availability information is subject to change without prior
Every effort is made to ensure that your order is dispatched within 1-2 working day of order paid by credit card or paypal, subject to events that are beyond our reasonable control.
If your ordered item is temporarily out of stock, we will endeavour to ship your complete order within 10 working days. If expected dispatch is longer than 10 working days, we will part ship your order from our warehouse, or contact you to advise of expected delivery times.
We use express couriers, depending on the service level required or requested. Delivery in the EUROPE by these methods usually takes between 1-7 working days and up to 14 working days for the rest of the world after despatch. In light of these delivery times, you accept that time is not of the essence although we will make every effort to ensure that your order is processed and your Goods delivered as quickly as possible.
If you would like to track the processing and despatch of your order please email us at sales.prodaja@tiberaurbanaajurveda.si
CUSTOM DUTIES AND OTHER TAXES
We cannot be held responsible for any import taxes or duties levied by authorities in the destination country. If you have any queries as regards duty on imports we suggest you contact your local customs office.
RISK AND OWNERSHIP
Risk of damage or loss of the Goods shall pass to you on delivery or, if you fail to take delivery of the Goods, at the time when the Goods are delivered (or delivery is attempted) to you in accordance with your instructions.
Title in the Goods shall pass to you upon delivery of the Goods and on our receipt of full payment. Legal ownership of the Goods will immediately revert to us if we refund any such payment to you or if the Goods are returned in accordance with any cancellation, refund, return or exchange policy as posted on this Website.
You should inspect the Goods when you receive them for damage or defects. In the event that your order is incorrectly shipped or found to be damaged or defective, please contact us within 2 working days of receipt of Goods. The Goods should be promptly sent back to us including the original invoice and packaging. If too damaged to send, photographic evidence is required. We will then offer you a full refund or replacement including postage.
DESCRIPTION OF GOODS
We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. However, although we aim to keep the Website as up to date as possible, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free. We try to include as much information as we feel necessary for you to make an informed choice. The colours on your screen and any product descriptions should be used as a guide only.
You acknowledge and agree that all intellectual property and other proprietary rights (including, but not limited to, copyright and trademarks) and all technical, business or similar information (including but not limited to, all designs, documents, photographs and other materials relating to the Goods) created by us (and or any applicable licensors) shall be, and shall remain our property (or the property of our licensors, as applicable). All design, text, graphics, layout, software and all other materials on this Website are protected by copyright, trademark and other proprietary rights and belongs to us (or our licensors, where applicable) and all such rights remain reserved.
We give no permission in respect of the reproduction or use for any purpose of any brand names, product names, designs or other material shown on this Website in which intellectual property rights subsist. Unless otherwise stated, users may view, print and download the contents for their own personal, non-commercial use only; the contents must not be used for commercial or business purposes or incorporated in any work or in any publication in any form without prior written permission from us or any applicable licensor or copyright owner.
REPRESENTATIONS, WARRANTIES AND LIMITATION OF LIABILITY
The Website is presented on an "as is" basis. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent that such representations and warranties are not excludable by law. The information displayed is of a general nature and is not intended to address your particular requirements or constituting any form of advice, recommendation or arrangement by us.
We make all reasonable efforts to ensure that the information on our Website is accurate and up-to-date. However, you should always independently check any information before you rely on it. We do not represent or warrant that the information accessible via this Website is accurate, complete or current and we do not accept liability for any loss whatsoever arising from any inaccuracy or information that is out of date.
Although we accept that we are obliged to take every reasonable step to ensure authenticity of your credit card transactions, we are not held liable for any damage or loss due to any misuse by any other person of your credit card details.
THIRD PARTY LINKS
We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Our Website may contain links to other internet sites operated by third parties. We may provide such links for your convenience only, and links from this Website to any other website do not imply that we approve of, endorse, or recommend that website. We assume no responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material.
ENQUIRIES, COMMENTS, AND COMPLAINTS
If you require any more information on our products or services, please e-mail us at the contact details below.
We hope that you will be delighted by your shopping experience with us. However, if you are dissatisfied with a product or service provided by us, please contact us quoting your unique transaction number and provide us with the details and/or nature of complaint. We will try to resolve your issue as quickly and easily as possible.
We can be contacted by telephone, fax, email or post at:
- TEL: +386 31726522 - open 8:00am to 4:00pm (Central EU time), Monday to Friday.
- Email: sales.prodaja@tiberaurbanaajurveda.si
- Post: Tibera Ltd, Roseva street 3, 3310 Zalec, Slovenia
Any formal legal notices should be sent to us at the address provided above by registered post. Receipt of such notice shall be deemed to have taken place 2 working days after posting. Any formal legal notices that we send to you shall be sent to you by registered post at the last known address provided by you and receipt by you shall be deemed to have taken place 2 working days after posting.
You acknowledge and agree that these Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Goods from us, and supersede and govern all prior proposals, agreements, or other communications. No variation of these Terms shall apply unless agreed in writing by us.
If any provision of these Terms is found to be unlawful, invalid or unenforceable in whole or in part by any court having competent jurisdiction, the invalid or unenforceable provision will be severed from these Terms, and the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected thereby and shall remain in full force and effect to the fullest extent permitted by law.
Due to our policy of updating and improving the Website, we may alter the content of this Website at any time. You shall not transfer, assign or sub-contract any obligations under these Terms without our prior consent in writing.
No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence in relation to these Terms as regards to any of the times, dates and/or periods mentioned herein.
We may, with or without prior notice, terminate any of the rights granted by these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.
We reserve the right to refuse to supply Goods to any person for any reason whatsoever, to withdraw any Goods or offers from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any Goods or offers from this Website whether or not such Goods have been sold or such offers have been extended, removing or editing content on the Website or refusing to process a transaction or unwinding or suspending any transaction after such processing has begun.
If you have any questions regarding these Terms please contact us by email sales.prodaja@tiberaurbanaajurveda.si
TERMS AND CONDITIONS FOR GIFT VOUCHERS
These conditions apply to gift vouchers:
tiberaurbanaajurveda.si gift vouchers (GV) must be redeemed on the tibera.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by tibera.co.uk.
GVs cannot be used to pay for GVs.
GVs have no cash redemption value and are not transferable or assignable. tiberaurbanaajurveda.si.uk may provide GV purchasers with information about the redemption status of GVs that they purchase.
Any unused balance will be maintained against the redemption code' on Tiberaurbanaajurveda.si
If the order exceeds the amount of the GV, the balance must be paid by credit or debit card.
GVs and unused portions of GVs expire one year from the date of issue, where permissible under applicable law.
Please note that some products available for sale on the tiberaurbanaajurveda.si website may not be purchased by persons under a specified age. If you are planning to give a GV to someone under 18 years of age, please ensure that they are made aware that some products are unavailable to them.
One or more GVs can be redeemed against an order.
tiberaurbanaajurveda.si is not responsible if a GV is lost, stolen, destroyed or used without permission.
GOVERNING LAW
This Website and these Terms are governed by and construed in accordance with Slovenian law. You hereby agree unequivocally that any disputes arising in connection with this Website or these Terms shall be subject to the exclusive jurisdiction of the Slovenian courts without exception.
Last Updated: October 2022
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